Privacy policy

Last updated: February 3, 2026

Hosam Hassan LLC (“CustomerOps,” “we,” “us,” or “our”) operates the website customerops.ai (the “Site”). This Privacy Policy explains how we collect, use, and protect personal information.

Information We Collect

We may collect the following information when you visit our Site or contact us:

  • Name

  • Email address

  • Company name

  • Phone number

  • Information submitted through contact forms or scheduling tools

  • Usage data collected through analytics tools

We do not knowingly collect sensitive personal information such as payment details, health information, or government identification through the Site.

How We Use Information

We use the information we collect to:

  • Respond to inquiries and schedule conversations

  • Communicate about our services

  • Improve and maintain the Site

  • Analyze site usage and performance

  • Operate and grow our business

Analytics and Tracking

We use third-party tools such as Google Analytics and Framer to understand how visitors use the Site. These tools may collect information such as IP address, browser type, device information, and pages visited.

You can opt out of Google Analytics tracking by using Google’s browser opt-out tools.

Client and Support Data

As part of our services, we may access client systems (such as Zendesk, Intercom, or similar platforms) and view customer support data. Any access to client data is governed by client agreements and is used solely to provide contracted services.

We do not sell or share client data for marketing purposes.

Use of AI

We may use AI tools to analyze support data, detect patterns, assist with sentiment analysis, and help generate responses. AI is used to improve efficiency and outcomes, and is monitored to avoid misuse or inappropriate outputs. AI is not used to provide legal, financial, or medical advice.

Data Sharing

We do not sell personal information. We may share information with trusted service providers who assist us in operating the Site and providing services, subject to confidentiality obligations.

Data Security

We take reasonable measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at hello@customerops.ai.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy, contact:

Hosam Hassan LLC

Wyoming, USA

hello@customerops.ai